Overview
It can be challenging to manage multiple medical conditions, specialists, medications and appointments on your own. ChartSpan provides a 24/7 care line and a dedicated care manager who can assist you with care plans, care goals, appointment scheduling, medication refills, and community resources.

Benefits of using ChartSpan
Available to you 24/7 via phone or text, the ChartSpan team is here to help you navigate your healthcare journey, achieve your health goals, and coordinate care between your clinicians. Care management has even been shown to lower patients’ average risk of hospitalization and average healthcare costs.
Some key benefits of the ChartSpan program include:
- Care line available 24/7 for questions or concerns
- Personalized care plan focused on achieving patient-guided, long-term health goals
- Assistance with scheduling appointments and medication refills
- Directions to community resources for food, housing, transportation, and social support
If you enroll in the program, a member of the ChartSpan team will reach out to you regularly to check in, and we encourage you to reach out whenever you need assistance. While enrollment in ChartSpan is not mandatory, it is highly recommended as a valuable support system to help you stay healthier in-between appointments.
If you’re interested, ask your provider if you qualify for the ChartSpan care management program.